Privacy Policy

Effective Date: January 7, 2026

1) Information We Collect

A. Information you provide

• Contact details: name, phone number, email address.
• Order & event details: delivery address, event date/time, items selected, quantities, notes, and special instructions.
• Communications: messages you send to us by forms, email, SMS, WhatsApp, phone calls, or social media.
• Account & Social content: if you create an account or use our Social features, we may collect your name, email, phone, comments you submit, and likes associated with your device identifier hash.

B. Information collected automatically

• Device & usage data: IP address, browser type, device identifiers, pages visited, timestamps, and referring pages.
• Cookies & similar technologies: used to operate the Site, remember preferences, and understand how the Site is used.
• App identifiers: our App may generate a non-reversible device hash used to support features like likes, anti-abuse protections, and session security.

C. Information from third parties

• Social media/embeds: If the Site displays embedded content (e.g., Facebook posts, videos, or reels), those services may collect data through their own technologies. Your interactions with embedded content are governed by the third party’s policies.
• Maps/analytics tools: We may use third-party services (such as analytics, mapping, or performance tools) to help run and improve the Site.

2) How We Use Your Information

• Provide services: respond to inquiries, prepare quotes, process orders, schedule delivery/pickup, and provide customer support.
• Communicate with you: confirmations, updates about your order, and responding to requests.
• Improve the Site: understand usage, troubleshoot issues, and improve performance and content.
• Safety & compliance: prevent fraud, enforce our terms, and comply with legal obligations.

3) Google/YouTube API Data Use (Admin-only)

If an authorized admin connects YouTube to use our “Go Live” feature, we may request Google/YouTube permissions via OAuth. We use Google/YouTube data only to provide live streaming functionality, such as creating a live broadcast/stream, binding them, ending a live session, and saving the YouTube link for sharing.

• What we store: OAuth tokens (including a refresh token) and YouTube live session identifiers (broadcast/stream IDs and URLs).
• How we use it: strictly to enable and operate the admin live streaming feature and share the resulting YouTube link.
• What we do not do: we do not sell Google user data and do not use it for advertising, retargeting, or data brokerage.

4) Legal Bases (where applicable)

Where required by law (for example, in certain jurisdictions), we process personal information based on one or more legal bases: (i) performance of a contract (providing rentals/services), (ii) legitimate interests (security, site improvement), (iii) your consent (certain cookies/marketing where required), and (iv) legal obligations.

5) How We Share Information

We do not sell your personal information. We may share information in these situations:

• Service providers: vendors that help us operate (hosting, analytics, communications, payment processing if used, etc.). They are authorized to use information only as needed to provide services to us.
• Legal requirements: if required to comply with law, regulation, subpoena, or lawful requests.
• Business protection: to investigate or prevent fraud, security issues, or harm.
• Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

6) Cookies & Tracking

The Site may use cookies and similar technologies. Some cookies are necessary for the Site to function, while others help us analyze traffic and improve services.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

7) Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child provided us information, contact us and we will take appropriate steps.

10) Your Privacy Rights

Depending on your location, you may have rights to request access, correction, or deletion of your personal information, or to object to or restrict certain processing.

California Notice (if applicable)

California residents may have rights under applicable state privacy laws (e.g., to know, delete, and correct certain information). We do not sell personal information. To submit a request, use the contact details below.

11) External Links & Embedded Content

The Site may contain links to other websites and may display embedded third-party content (for example, Facebook). We are not responsible for third-party privacy practices. Please review their policies directly.

12) Changes to This Policy

We may update this Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Continued use of the Site after changes means you accept the updated Policy.

13) Contact Us

© MayKim Rentals. All rights reserved.